P&K Insights: Swiping Right to Arbitration – An Imperfect Match?

Dating apps are now a central part of many people’s lives. Yet many users perhaps overlook that use of this kind of app usually comes with an arbitration agreement.

In our latest contribution to the Kluwer Arbitration Blog, James Morrison and Thomas Smithurst explore the tension between the benefits of arbitration and its suitability (or otherwise) for user safety and privacy complaints arising in the context of online dating services use in Australia.

This article was first published on Thursday, 20 February 2025 as a post on the Kluwer Arbitration Blog: Swiping Right to Arbitration: An Imperfect Match? – Kluwer Arbitration Blog